• Returning or Replacing a Faulty Product
    If your product is faulty and does not work as specified or even at all, you have 30 days to return the product back to us so contact our store and our staff will endeavour to assist you.
  • Returning or Replacing a Damaged Product
    We apologise that you have received a damaged product. Please contact our store with a description of the damage and any information on the driver who delivered it, to discuss replacing or refunding you your damaged product.
  • Cancelling an order
    If Borshch Ltd agree to the cancellation of an order, a minimum of 10% cancellation fee will be payable on the full order value to cover administration costs.